The Big Disconnect

"If your actions inspire others to dream more, learn more, do more and become more, you are a leader." 

 -John Quincy Adams, 6th President of the United States      

  

Great insights from Diana Southall's (designer of The People Plan) blog on what employees value vs. what we as managers think they value. (No better way to deliver what they value than the Weekly Coaching conversation.)

In a study by the Labor Relations Institute of NY, managers selected what they thought employees valued most, and then asked employees what they valued:

Manager / Employee rank - Job Reward      

• 1/5- Good wages
• 2/4- Job security
• 3/8- Promotion and growth
• 4/9- Good working conditions
• 5/6- Interesting work
• 6/7- Personal loyalty to workers
• 7/10- Tactful discipline
• 8/1- Appreciation for work done
• 9/3- Sympathetic help with personal problems
• 10/2- Feeling "in" on things

You can see that the TOP 3 for employees were listed as the BOTTOM 3 in the eyes of managers. Hmm.. I wonder how much time and effort these managers put into these "bottom" rewards if they consider such each a low priority?

For the rest of the article from Diana, click here. 

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Rick Wallace

"Helping people exceed their expectations"