"At
most companies, people spend 2 percent of their time recruiting and 75 percent
managing their recruiting mistakes."
- Richard
Fairbanks, CEO of Capital One
Whether you network your jobs
through employees, customers, associates and people you interact with every day
or just run ads, or I hope do all of the above all the time (VIRTUAL BENCH),
this information will increase the A Players you attract.
Why focusing on what you
need in a candidate rather than what your company can offer them could mean
hiring the wrong person for the job.
By Stephanie Vozza
Before you rush to fill that
vacant desk, consider this: 66% of U.S. companies have been affected by a bad
hire and, for 27%, the decision cost the company $50,000 or more, according to
a 2013 survey by Career Builder.
Hiring mistakes can be damaging.
In addition to lost revenue, they can negatively impact productivity, client
relations and employee morale, but a new study published in the Journal of Business and Psychology
found that minor changes to the wording of job ad can increase the size and
quality of an applicant pool, giving hiring managers a better chance of getting
it right.
The Power Of Needs-Supplied
Postings
"The typical job ad focuses
on what the employer wants from the applicant," says David Jones,
associate professor of business at the University of Vermont and one of the
study's authors. "Ads that focus on what employers can offer job
seekers--such as autonomy and career advancement--result in better
employee-company matches."
For the study, Jones and his
co-authors wrote real job ads for a Canadian engineering firm. Some focused on
"needs-supplies," what the organization offers applicants, while
others focused on "demands-abilities," the skills the organization
would require of candidates. Needs-supplies ads received almost three times as
many highly rated applicants than demands-abilities ads.
"It's a no-brainer that the
time it takes to add a few extra sentences has a really huge implication on the
size of applicant pool and the number of candidates that are the very strongest
job applicants," says Jones.
To write needs-supplies ads,
hiring managers should consider what candidates want: universal desires include
autonomy and respect, says Jones. Candidates also look for an opportunity to grow
and learn, and have an impact on the organization.
The time it takes to add a few
extra sentences has a huge implication on the size of applicant pool and the
number of candidates that are the very strongest job applicants.
The best ads are a combination of
the two kinds of statements--what the company can offer and what it needs. This
will screen out those who aren't qualified, while at the same time considering
the process from the applicant's perspective.
Jones offers five examples of
needs-supplies statements:
·
You will have the opportunity to work on a variety of tasks and
develop your skills in many areas.
·
The job will also provide you with autonomy as you will be
required to complete tasks with minimal supervision.
·
This position is on an important project, so the successful
applicant will have the opportunity to make a valuable contribution to the
organization and see the project through to its completion.
·
Employees are given many opportunities for advancement within the
organization.
·
You will have many opportunities to collaborate with talented
people
Demands-abilities statements
might include:
·
The successful applicant will have excellent written and verbal
communication skills.
·
Job incumbents will be required to show initiative in prioritizing
tasks and carrying them through to completion.
·
We are seeking people who want to contribute to the collective
effort of their group and are committed to helping the project team achieve their
goals.
·
We seeks people who are interested in constantly expanding their
skill set and developing their potential.
·
The successful applicant will enthusiastically support and
cooperate with others to develop effective solutions.
A mix of the two kinds of statements
is ideal, but the most important part of the job ad is that it's accurate and
truthful, says Jones."When job applicants form expectations about things
that will happen when they work for a company and then those things are
unfulfilled, they will react negatively," he says. "They often
withdraw and are likely to quit. In that case, nobody wins."
My Input
People want a place to work
where:
- They have some
autonomy
- They can and do
master their job
- They share the
values and purpose of the company
- They are
appreciated
- They are"
in on things"
- They see they
can contribute
Use huddles, weekly coaching
conversations and coaching to ensure you offer these things to your people.
All the best,
Rick Wallace
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