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"In the confrontation between the stream and the rock, the stream always wins, not through strength but by perseverance."
-- H. Jackson Brown, Author
Perseverance, or what I call follow through, is the key ingredient to the success of people and businesses and is lacking in most of the companies I have worked for, or with, over the last 35 years.
It trumps all the issues that hold businesses and their employees back. Money, Time and People are issues that we have solutions for, but tend to start and stop in our attempt to get them implemented.
It is all about habits, clarity, focus, and execution, and a process and rhythm to ensure we follow through and implement the solutions. In short, it is about adopting some new habits.
We tend to develop bad habits that have us reacting all day long. This gets in the way of leading and making the changes necessary to building a profitable, successful business that works for the owner/leader vs. one that relies on her to work.
Albert Einstein, "It's not that I'm so smart, it's just that I stay with problems longer."
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All the best,
Rick W. Wallace
Showing posts with label leadership. Show all posts
Showing posts with label leadership. Show all posts
Tuesday, December 6, 2011
Wednesday, November 24, 2010
Leadership - Expectations vs. Agreements
According to Jim Collins the author of Good to Great, one of the best business books ever written, to have a great company you have to answer these 3 questions with a yes.
Do we have the right people, doing the right things, right?
Well my coach Steve Chandler has always stressed that you can't get people to do things right through setting Expectations. He believes only in Agreements.
Having trouble managing and leading people - read on - it works!
Human beings were not put on this planet to live up to the expectations of others. They weren't put here for that. They know that deep down. They have a rebellious, free spirit in them that knows it was not put here to live up to another mortal human being's expectations.
Therefore, whenever you use the "expectation" word, you create rebellion, and you create less likelihood that what you expect will happen. Less likelihood by expecting it!!!! So by expecting something, you make it go away--you don't draw it to you. You chase it away because it's toxic, it's cowardly, it's radio-active, it is cancerous. Expectation is.
I can't stress it enough. I've never seen expectations work as sound self-programming. Any kind of positive benefit in any relationship (personal or otherwise) -- I've never seen it work. I've never seen it bring people closer together. I've never seen it make one partner more faithful. I've never seen it do anything, but damage. Terrible damage. Every time it is used inside the human system.
Now what I have seen work beautifully on the other hand, in the other way, is agreements. So the person's late for a meeting. I meet with him and say, "Let's you and I create an agreement and I'll tell you why I'm requesting we create an agreement. I would like to have you at the meeting…the whole meeting from beginning to end every time. You are that valuable to me. You're that important to me. You're that important to the rest of the team. Your strolling in late does not work for me. It's not wrong, it's not unjustified, it simply does not work in what I'm creating. Now let's you and I talk so we can get an agreement; and an agreement is something that works for you, otherwise, I don't want you to agree to it."
So we work on an agreement together, I understand the other person's concerns, they were in another person's meeting that morning that got out late. We find a way to have that not be the case anymore. We agree. We shake hands. We now have an agreement.
If you want people to do something, create an agreement. Don't just "expect" them to do it. They won't. Or, haven't you noticed?
Do we have the right people, doing the right things, right?
Well my coach Steve Chandler has always stressed that you can't get people to do things right through setting Expectations. He believes only in Agreements.
Having trouble managing and leading people - read on - it works!
Human beings were not put on this planet to live up to the expectations of others. They weren't put here for that. They know that deep down. They have a rebellious, free spirit in them that knows it was not put here to live up to another mortal human being's expectations.
Therefore, whenever you use the "expectation" word, you create rebellion, and you create less likelihood that what you expect will happen. Less likelihood by expecting it!!!! So by expecting something, you make it go away--you don't draw it to you. You chase it away because it's toxic, it's cowardly, it's radio-active, it is cancerous. Expectation is.
I can't stress it enough. I've never seen expectations work as sound self-programming. Any kind of positive benefit in any relationship (personal or otherwise) -- I've never seen it work. I've never seen it bring people closer together. I've never seen it make one partner more faithful. I've never seen it do anything, but damage. Terrible damage. Every time it is used inside the human system.
Now what I have seen work beautifully on the other hand, in the other way, is agreements. So the person's late for a meeting. I meet with him and say, "Let's you and I create an agreement and I'll tell you why I'm requesting we create an agreement. I would like to have you at the meeting…the whole meeting from beginning to end every time. You are that valuable to me. You're that important to me. You're that important to the rest of the team. Your strolling in late does not work for me. It's not wrong, it's not unjustified, it simply does not work in what I'm creating. Now let's you and I talk so we can get an agreement; and an agreement is something that works for you, otherwise, I don't want you to agree to it."
So we work on an agreement together, I understand the other person's concerns, they were in another person's meeting that morning that got out late. We find a way to have that not be the case anymore. We agree. We shake hands. We now have an agreement.
If you want people to do something, create an agreement. Don't just "expect" them to do it. They won't. Or, haven't you noticed?
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