Tuesday, August 20, 2013

Voice Mail Tips


"Do the thing you fear, and the death of fear is certain."
-- Ralph Waldo Emerson, Poet

 What to do when voice mail answers the phone instead of your prospect:

  • Do not give your sales pitch because that needs live contact.
  • Do leave your number and first name only because calls are returned in inverse proportion to the amount of data left by the caller.
  • Be fun but be clean; remind the person where you met; leave a half-message such as "Your name came up in a conversation with Jane "and you can be sure the prospect will return your call to see what Jane said. 
  • "I have a question and you are the only person I know that can answer it" - be sure you have a good question when they call back.  
What to do when you can't get through to your prospect:  

  • Email your datebook with open dates and time circled.
  • Email a certificate for a free lunch with you.
  • Email a referral letter from a satisfied customer.
  • Send a text message for a request to repair the prospect's voice mail, saying you've been trying to get through and can't, so it must be the voice mail at fault.  
Be different and remarkable and you will get those calls returned. 

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