Tuesday, November 19, 2013

Stop Answering Questions - Build the Team you want

"Don't tell people how to do things, tell them what to do and let them surprise you with their results."
-- George S. Patton, US Army General

Do you feel like the place couldn't run without you? Too many interruptions and questions and fires to put out? Does it seem like there is no time to focus on the business and making it better?

What you need is a team that is accountable for results, not for being busy. People that don't need to be managed and babysat all day.

Did you know that you have created this situation and every day you continue to feed the beast and reinforce behavior that is just the opposite of what you want to see? It is not your team's fault, it is all about you.

I see this with clients all the time. Too busy, business depends on me to work, or they can't get everything done because of the interruptions and questions.

Solution --- stop answering questions. Yes - stop answering everyone's questions. Listen to this 5 minute audio that will change the way you lead and create the behavior in your team that will solve the issues above.

The next 2 weeks I'll share 2 more parts of the puzzle in short audios. 
All the best, 
Rick Wallace

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