"In
the minds of great managers, consistent poor performance is not primarily a
matter of weakness, stupidity, disobedience, or disrespect. It is a matter of
miscasting."
- Marcus
Buckingham
"It's
not the people you fire who make your life miserable. It's the people you
don't."
- Dick
Grote
"We
don't develop friendly people, we hire them."
- Conrad
Hilton
Tom Peters is a business guru and
former McKinsey consultant who was my "mentor" during the 80's. I
read all of his books and watched many documentaries he made on successful
businesses who turned around their fortunes - like Harley Davidson.
Peters recently posted a formula
on his website for making a business, or any team, truly great. I was delighted
to see this formula, because it matched up exactly with my own experience of
working with leaders and teams over the past 7 years.
This formula works. But it's so
simple, it might not be taken seriously. In fact, it's so simple it almost
embarrasses me to send it to you today. But here goes. One
promise: follow the formula and your numbers will jump through the roof;
experience proves it.
From Tom Peters:
The Way to Succeed:
HIRE SUNNY! FIRE GLOOMY!
Hire/Promote those with....Sunny Dispositions.
Fire those with perpetually...Gloomy Dispositions.
(Hint: The farther up the Organization you go, the more important
this gets.)
Rule: Leaders are not permitted to have "bad
days"....especially on Bad Days!
Rule: One Sad Dog can infect a group of 100.
Rule: One Energetic, Optimistic, Sunny Soul can
motivate an army to move a mountain.
Thank you Tom! Remember - knowing
is not enough, doing is all that matters.
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