Pay Attention - Grow

"If I have an area of the business I want to improve I simply set some goals and begin measuring and posting the numbers to the team every week and it gets better. "

- Keith Koetting - Owner North Texas Sales and Distribution

 

From Steve Chandler:

"It will become amazing to you, your client or friend can increase whatever she wants in her life if she only remembers to pay attention.  She "pays" attention because she "invests" it.

My friend Jim Blasingame hosts a popular nation-wide radio show called The Small Business Advocate.  He recently told me that the first year he was on the air with his show he directed all of his attention to the worries and problems of the show......and the show really struggled.  The next three years he began to pay more and more attention to the audience....and the audience grew!  Whatever he put his attention on would grow.

Anything you pay attention to expands.  It grows.  Pay attention to your house plants and they grow.  Pay attention to your favorite sport, and your passion for that sport grows.  Attention is like that.  Anywhere you point it, the object of that attention grows.

When you have conversations with people who are struggling, you will notice that their attention is fastened on problems and obstacles. If you want to help them, your work will be easy. Shift that attention to the goal - e.g., shift it to the customer."

As a business owner pay attention to ONE BIG THING a quarter. Inventory, Customers Acquisition, Virtual Bench, A/R, whatever it is, set some KPI's or goals then decide on 3-5 Rocks (Projects, Actions) that, when executed, will return big dividends from the Attention you Paid to them. Then measure and track progress of those goals and Rocks in your weekly Huddles. The results will astound. 

All the best,

Rick Wallace