Tuesday, January 13, 2015

Client Wisdom

"The hardest thing in business is to realize that you don't need every customer. Success in business is to identify which customers you don't need before they cost you money and you have to fire them."
- Ray Moher, President, Waterblast 
(Alberta, BC and North Dakota)

 
 "You can't outperform your knowledge."
- Bob Bonwell, President, Advantage Restoration
(Indiana, Michigan and Kentucky)

 
Sometimes a quote is enough. These are from two of my clients who started with a small, few person company and over the last few decades have grown them into multi-branch operations in highly competitive markets. Sound advice from both. 

Regards,

Rick 

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